Deputy Manager / Chief Operating Officer (High-End Hospitality) at Private Employer

Private Employer

Ethiopia
Permanent
Full-time

22 days ago

A rare opportunity has arisen for an accomplished hospitality professional to join a prestigious high-end establishment as Deputy Manager / Chief Operating Officer. This role serves as second-in-command, ensuring smooth operations, exceptional service delivery, and the highest international standards.Key Responsibilities:

Oversee day-to-day operations, ensuring a seamless and exceptional guest experience.
Lead and mentor a diverse team across multiple service areas.
Implement and maintain service standards in line with world-class hospitality benchmarks.
Coordinate with senior leadership on strategic planning, budgeting, and operational improvements.
Ensure compliance with safety, service, and quality protocols.
Act as the primary point of contact in the General Manager's absence.

About YouQualifications & Experience:

10+ years' proven track record in senior roles within luxury hospitality or equivalent high-end service environments.
Strong leadership and team management skills.
Deep understanding of VIP guest protocols and expectations.
Excellent communication, organizational, and problem-solving abilities.
Proven experience in operational planning, financial oversight, and service innovation.

Additional Information:

This role requires discretion, strategic thinking, and hands-on leadership.
Candidates with experience in managing 5-star hotels, resorts, or equivalent high-profile venues are strongly preferred.

Method of ApplicationInterested and Qualified Applicant please apply through email Don't Forget to mention the title that you are applying for.

JobWeb Ethiopia

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