
Research and Evaluation Associate at Kifiya Financial Technologies
- Ethiopia
- Permanent
- Full-time
- Support the development, revision of the learning agenda and research list in collaboration with programs, internal MSP units and partners.
- Support implementation of research works (short term, long team, periodic, thematic, etc.) to create evidences - includes both conducting research and managing research as an individual as well as in a team
- Identify research/evaluation expertise nationally and internationally to support internal research and evaluation activities and support knowledge management activities.
- Support research initiatives aligned with the learning agenda, including designing or commissioning internal and external studies using AI where applicable
- Ensure the learning agenda/study list is updated regularly in collaboration with program teams and MERL staff to reflect strategic learning needs.
- Coordinate implementation and follow-up of research activities across field and HQ teams, and document learning from studies.
- Support in translating research findings into actionable recommendations and feed them into adaptive management processes.
- Co-facilitate internal learning processes and adaptive management practices.
- Support in structured repositories of research and evaluation reports, success stories, case studies, and internal learning documents.
- Support in developing and managing content libraries and archives for MERL and program-related outputs.
- Ensure version control and document management standards are followed.
- Support the production and dissemination of knowledge products such as briefs, snapshots, insights, and synthesis reports and work closely with the Impact communication team.
- Support the impact communications team to prepare internal newsletters, digital bulletins, and other knowledge-sharing formats.
- Support planning and documentation of learning events, workshops, and knowledge exchange sessions.
- Collaborate with MERL, Impact communications teams, Business units and other MSP units to ensure consistency in messaging and learning capture.
- Support the use and administration of digital knowledge platforms (e.g., SharePoint, knowledge dashboards).
- Support development and maintenance of metadata and tagging systems for easy retrieval of documents.
- Master's degree in Economics, Finance/banking, Development Studies.
- At least 5 years of experience in conducting and managing research works independently as well as in a team
- Clear Understanding of knowledge management, documentation, or learning support role.
- Familiarity with private sector activities specially in fintech, Financial solution donor-funded programs and development sector reporting standards is an advantage.
- Experience working with cross-functional and decentralized teams.
- Proven understanding on conducting and managing research activities, project and impact evaluations
- Knowledge of M&E frameworks and the role of KM in program learning and adaptation.
- Strong ability to apply AI in research and learning activities.
- Strong organizational skills and attention to detail in managing digital content and documents.
- Experience using content management systems and digital repositories.
- Strong written and visual communication skills for preparing user-friendly learning materials as well as knowledge products
- Ability to coordinate across teams and maintain timelines and deliverables.
- Willingness to travel to the field locations at least 25% in a month
- Comfort with digital tools and platforms including MS Office, SharePoint, or equivalent knowledge management systems.
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